Frequently Asked Questions

Electrical issues can be puzzling even risky without expert knowledge. Whether you’re a homeowner curious about residential repairs or a business owner planning commercial upgrades, you likely have questions. We’ve gathered the most Frequently Asked Electrical Questions from our customers and answered them below. Let’s clear the air (and your circuit breakers)!

Why shouldn’t I pay an electrician per hour?

It might seem logical to pay an electrician by the hour, but that method often leads to unexpected costs. You might end up footing the bill for:

• Travel time

• Slow or inefficient service

• Time spent fetching parts

• Varying technician skill levels

When you pay by the hour, your service call can become a nerve-wracking experience. Some electricians work faster than others, and unfortunately, it’s not in a company’s financial interest to send their most efficient technician for hourly jobs.

That’s why Expert Electric provides upfront pricing by the job. No surprises. No “clock watching.” We stock our trucks with every essential tool and part to ensure fast, accurate service, completed right the first time. With us, you’ll know the exact cost before any work begins, so you can relax while we handle the wiring.

How quickly can an electrician arrive?

We understand that electrical issues can’t wait. Our dispatch system is streamlined: all of our trucks are cell-phone dispatched, which means we can respond quickly and efficiently depending on current workload. Whether you’ve got a flickering light or a full power outage, we’ll get to you as soon as possible.

For more information on home electrical safety practices, visit BC Hydro’s Home Electrical Safety Guide.

Do you handle small residential jobs?

Absolutely. No job is too small for Expert Electric. Whether it’s changing a light switch, installing a ceiling fan, or upgrading your home’s panel, we’ve got you covered. We also offer full-scale commercial electrical services for businesses of every size. If it has wires, we can work on it!

How do your prices compare to other companies?

Our pricing is competitive but we go beyond just affordability. With our Member Extra Electrical Plan, customers can:

• Save 15% on every job

• Receive priority service

• Access exclusive perks and electrical safety checkups

You won’t just save money, you’ll gain peace of mind knowing your home or business is electrically sound and future-proof.

Why is it important to get a written estimate?

A written estimate protects you, the customer. It provides:

• Transparency

• Accurate budgeting

• No surprise fees

Avoid verbal agreements that could change at billing time. Always ask for a detailed estimate before work begins. At Expert Electric, we make that standard practice. Every quote is crystal-clear, so you know exactly what to expect.

For additional home electrical safety tips and fire prevention, the Electrical Safety Foundation International (ESFI) is an excellent nonprofit resource trusted across North America.

Where is the nearest Expert Electric service location?

We’re proud to serve communities throughout British Columbia. Call the location closest to you:

Final Thought

Electrical problems may not always spark joy but resolving them should never be shocking. When in doubt, trust the professionals. Expert Electric is here to answer your most Frequently Asked Electrical Questions, deliver excellent service, and ensure your safety, comfort, and energy efficiency every step of the way.

Whether you’re installing a new fixture, upgrading your wiring, or just looking for advice, we’re ready to help. Don’t gamble with guesswork, call the experts.

Why Expert Electric?

• Upfront pricing so you’re never surprised by the bill

• Certified, trained, and courteous technicians

• Fully stocked service trucks to handle most jobs on the spot

• Award-winning service trusted by thousands of happy customers

• Local experts familiar with BC building codes and climate conditions

We don’t just fix problems, we power solutions. For fast, reliable, and affordable service, trust the name BC has counted on for years.